Delivery for West Bank and Jerusalem in approximately 5-10 working days
Delivery for 1948 areas in approximately 7-12 working days
Unfortunately we don’t have a collect service, once we add this service we will announce that.
It depends on our courier company if they offer the service to deliver on weekends, ask our sales representative in case this info is urgent for you.
We currently accept the following credit cards on telephone orders – Mastercard, VISA, leumicard, Isracard.
Yes. You can use PayPal to pay for goods. We also accept Cash on Delivery.
All our online prices include VAT.
Most of our deliveries are sent via Kangaroo and we will send you an automated email with the tracking number of your order. You can also find the tracking number on your order in My Account
In the rare occasion we make a mistake we are more than happy to take all customer feedback. There is always room for improvement. Contact Us
You can get an update on your order status by checking your order in your My Account section. You will need to [sign in] to access this area
Each item return should be arranged with the sales representative, mainly returns are accepted for items sent by mistake or if received broken.
If you are not happy about any service we offer or you have a general comment, feel free to write to us on firstname.lastname@example.org.
At Tutu Lala we hope that you are happy with your purchases. We take great care in dispatching goods to the highest quality, however we know that sometimes things can go wrong and you will need to may need to return an item. Please follow the following procedure: We would require an image to be emailed to us providing all damage caused. Please email this to email@example.com. Make sure you include your reference number, a copy of your invoice and an image of the parcel you received it in. More information on Returns & Refunds.